OMISTA is seeking a Commercial Associate to join our Moncton Team.
As a Certified B Corp® OMISTA Credit Union exists to provide a better way to bank. We are committed to providing financial solutions that improve the overall wellbeing of our members. When you “Bank Local” with OMISTA, all money and profits stay in New Brunswick, creating greater prosperity for our shared economy and communities.
THE POSITION
We are looking for a detail-oriented and customer-focused Commercial Associate to join our Commercial team. This role supports the delivery of specialized banking services to our business members. The Commercial Associate will assist the Commercial Account Managers with account setup, administrative tasks, and sales support for non-lending and basic lending functions. If you thrive in a dynamic environment, enjoy helping others, and take pride in accuracy and service excellence, this role may be for you.
KEY RESPONSIBILITIES
- Open new commercial accounts and assist with business banking service setup
- Provide high-quality service to business members by responding to inquiries and processing transactions
- Promote OMISTA products and services and identify opportunities to refer business to the Commercial Account Managers
- Support AML, KYC, and member due diligence requirements for business accounts and transactions
- Support the setup and maintenance of Payment Stream (AFT), credit cards, and online banking services for commercial clients
- Train business members and internal teams on commercial tools and platforms
- Ensure documentation is accurate, complete, and compliant with policies and procedures
- Assist and provide back-up to the Commercial Associate – Lending for loan documentation and file completion
- Support periodic audits and internal reviews as required
- Participate in sales initiatives and branch service goals
- Perform administrative and project support duties within the Commercial Department
This role offers exposure to Commercial Banking operations, lending and relationship management, with opportunities to build strong foundational skills and grow within the Commercial Banking team.
THE IDEAL CANDIDATE
- Excellent communication, organizational, and time management skills
- Strong attention to detail and ability to manage multiple priorities
- Collaborative team player with strong customer service orientation
- Interest in business and commercial banking products
- High level of professionalism and discretion in handling confidential information
- Proficiency in Microsoft Office and the ability to learn credit union system
EDUCATION AND TRAINING
- Certificate and/or diploma in Financial Services or Business Administration
- Minimum 1 year of relevant experience in financial services
Equivalent combinations of education and experience may be considered
WHY JOIN US
- Be a part of a collaborative, purpose-driven organization where your work makes a real difference.
- Competitive compensation, commensurate with experience and qualifications, plus a comprehensive benefits package including pension and professional development opportunities.
- A values-based culture that prioritizes integrity and community impact.
APPLY BY JANUARLY 11, 2026
If you’re a relationship- driven leader with a passion for commercial banking and community growth, we’d love to hear from you. Please submit your resume and cover letter to Careers@omista.com.
JOB SUMMARY
Employment Type: Permanent Full Time
Required Travel: No
Location: Moncton
Work Environment: In Branch
Pay Type: Salaried, Personal Bonus, Team Bonus
Salary Range: $44.500 - $52,400
Please Note: The ability to be bonded is a condition of employment with OMISTA. The Bonding Process consists of the completion of a bonding application, criminal record check, and credit check.
Benefits:
- Matched Pension (2-7%)
- Health & Dental Cost Flex (75%/25%)
- Employee Development Opportunities
- Employee Pricing on Accounts
- Generous Vacation Policy, Personal & Sick Days, Paid Volunteer Time
- STD, LTD, Life Insurance, Critical Illness
- Wellness Credit
OMISTA Credit Union is committed to employment equity and diversity in the workplace, and welcome applicants from diverse backgrounds.
We appreciate your interest in OMISTA; however, only those being short-listed for an interview will be contacted.
