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Technology Requirements
For higher legibility of documents on screen, you can adjust the screen resolution of your monitor (for monitors that support more than one screen resolution option). The higher the number of pixels, the more information you can display on your screen and the smaller items appear. Lower screen resolution makes items appear larger and can benefit people with vision impairments. This website operates best at a screen resolution of 1024 by 768 pixels. To change your screen resolution simply right click your desktop, choose properties, select the settings tab, navigate to the bottom right and adjust your screen resolution by adjusting the screen area. 2. What browsers should I use for online banking? Browsers are the software programs you use to access the World Wide Web (WWW) and they have seen significant improvements over the years. Please ensure that the browser you are using to access your account online is a current version. We recommend using 128-bit browsers, containing the highest level of encryption generally available, and providing you with the best protection when sending confidential information over the Internet. Updating your browser will allow us to provide the best and most-secure experience online. Microsoft Internet Explorer Netscape Navigator A cookie is a small file that sits on your computer and contains certain information that a Web site creates and sends to your browser to remember your information. As you use the site, cookies are passed back and forth between our server and your browser. Specifically, we use two kinds of cookies - session cookies and persistent cookies. A session cookie exists only for the length of your browsing session and is deleted when you close your browser. A persistent cookie is a cookie that stays on your computer after you close your browser. A persistent cookie may or may not expire on a given date. We use persistent cookies to support optional features that provide you with the ability to personalize the site and to make it easier to use. We use a session cookie to maintain the integrity of your Internet banking session. With each page that you visit, the cookie is passed back and forth between our server and your browser. We use the cookie to distinguish your session from the many others that may be happening at the same time. Our session cookies never store any personal information, like your name, or date of birth, or financial information, such as your accounts and balances. Your browser must accept the session cookie in order for you to use Online Banking. Most recent browser versions allow the user to set some level of control over which cookies are accepted and how your browser uses them. Many browsers will allow you to accept cookies from only known, reliable sites that you select such as this one. If you are concerned about cookies, we encourage you to upgrade your browser to a recent version and review the Help section of your browser to learn more about its specific control features. Encryption is the process of converting data into a secure and random format for transmission, so that it is extremely difficult for any one but the intended user to decode. It's just like writing a letter, converting it into secret code and mailing it where the recipient descrambles the secret code upon receiving the letter. There are 2 levels of encryption generally available in web browsers: 40-bit encryption, and 128-bit encryption. MemberDirect requires users to have a web browser that supports 128-bit encryption. 5. What is the difference between 128-bit and 40-bit encryption? 128-bit encryption has (three followed by 26 zeroes) times as many ways to convert the data into code as there are for 40-bit encryption. Most browsers support 40-bit encryption but we recommend using 128-bit encryption as the 128-bit encryption offers the highest level of protection when using online banking and sending confidential information over the Internet. 6. How do I find out if my browser has 128-bit encryption? Internet Explorer Netscape Navigator 7. How can I upgrade my browser to 128-bit encryption? You will find the 128-bit encryption upgrade on both Microsoft's and Netscape's web sites. 8. How do I disable the memorized password function or auto-complete? If your branch and account number automatically appears on the "Sign-In" page we recommend that you disable the auto complete function to protect your information.
9. How can I clear my cache?
Netscape for the MAC® Version
Microsoft Internet Explorer Internet Explorer 4.x
Internet Explorer 5.x
Internet Explorer for the MAC® Version
10. What screen settings should I use? This site is best viewed at screen settings of 800 by 600 pixels or 1024 by 768 pixels. To change your screen setting, RIGHT MOUSE CLICK on your DESKTOP, select PROPERTIES, click on the SETTINGS tab and adjust the SCREEN RESOLUTION AREA. Click on APPLY. Then, click OK. A plug-in is an optional application that you can download and store on your hard drive. Your computer may not be able to play sounds, video clips or animations without the proper plug-ins. This site takes advantage of several plug-ins necessary to receive features such as animated images. Below is a complete list of plug-ins used on the site and where you can download them. Macromedia Flash Player Macromedia Flash Player gives you full interactive multimedia, clickable and dynamic animations, graphics, text and audio from directly within your web browser. WINDOWS® Media Player WINDOWS® Media Player enables users to view audio and video files using their PC. Download Now - PC Version Adobe Acrobat Reader Adobe Acrobat Reader enables users view certain forms and pages that are saved in PDF file format for easy distribution over the Internet. Download Now - PC Version 12. What is the Java Virtual Machine (JVM, Java VM)? The Java Virtual Machine developed by Sun Microsystems enables just about any online application including OMISTA Credit Union online calculators to run on just about any computer, anywhere.
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