|
Online Banking
|
|
Looking for more information? | |
- What is MemberDirect®?
- What can MemberDirect® do?
- Why should I be using MemberDirect®?
- How can I get started with MemberDirect®?
- Is there an online demo I can view to better understand how MemberDirect® works?
- Will I have access to Online Banking 24/7?
- Which accounts am I able to access using my Online Banking?
- What is hyperWALLET™?
- What is the cost of using hyperWALLET™?
- How long before my transactions are processed using hyperWALLET™?
- What are the transaction limits when using hyperWALLET™?
- How can I get started with hyperWALLET™?
- Where can I get a copy of the latest MemberDirect®/TeleService® Bill Vendor list?
- How can I order Cheques online?
Back to Main FAQ Page
1. What is MemberDirect
®?
MemberDirect® Online Access is an internet based money management service that allows owners to perform financial transactions and account inquiries on their Credit Union accounts 24 hours a day, seven days a week.
Make banking easier and more convenient by managing your finances on-line.
MemberDirect® allows you to check account balances, make bill payments, transfer money. You can manage your investment porfolio with Credential Direct® or view your MasterCard® Credit Card Balance and Activity by clicking here.
Back to Top
2. What can MemberDirect® do?
- Check account balances and activity
- View and print your account statement
- Open an account
- Pay bills and make scheduled payments. Click here for the latest copy of the MemberDirect®/TeleService® Bill Vendor list.
- Order cheques
- Stop cheques
- Transfer funds between your accounts
- Transfer funds to other individuals through hyperWALLET™
- Apply for loans
- Access a foreign exchange calculator
Other features and benefits:
- Online help is available.
- Allows owners to create savings, chequings and term accounts.
- Allows owners to set up the bills they want to pay inclusing a "pay now" or pay on a future date feature and an add/remove bills option.
- Allows owners to calculate Canadian dollar conversion to US funds or Pounds Sterling.
- Allows for downloads to Quicken®, Microsoft Money®, QuickBooks®, and Simply Accounting.
- Links to MasterCard®, Ethical Funds®, and Credential Direct®. Links to hyperWALLET™, as well as the ability to transfer to hyperWALLET™ immediatly.
- Contact Us form, for owners to inquire further on products and services or any issue.
- Interactive Demo.
- Forms are pre-filled for owners' convenience.
- Link available to OMISTA Credit Union website for quick access.
- Summarizes the current status of all accounts including one year back search feature.
Back to Top
Secure
We use advanced security measures to enhance the integrity of your accounts. These features are designed to prevent unauthorized access to your accounts and provide the most secure environment possible for all financial transactions.
Save Time
When you check your account balance on-line information is posted by date or transaction in either a detailed or simple statement. View account history and information, including the status of loans and mortgages, when it best suits your schedule.
Do it your way
When you transfer funds, make it happen now, at a future date or schedule them to recur at specific intervals. It's easy to move funds between your day-to-day accounts or special savings accounts, such as your vacation or children's education savings accounts. And, it's comforting to know your money is where it's needed most.
Take Charge
When you pay bills on-line you can set up post-dated payments to hundreds of companies. There are no line-ups, stamps or envelopes required. You can be certain bills are paid when they're due and not before.
No Mistakes
All transactions are confirmed so you have time to think and you can be confident you have done what you intended.
Integrated Financial Management
The account information you access through MemberDirect® can be downloaded into many personal and small business financial management programs such as Quicken®, Microsoft Money®, Quickbooks® or Simply Accounting.
You data is delivered to you in an encrypted channel - it's like a secure pipeline between your computer and OMISTA. If you happen to step away from your computer, MemberDirect® will prevent others from accessing your accounts by automatically logging you off after a period of inactivity.
Back to Top
To set up MemberDirect® access on your account(s) please visit one of our branches at 151 Cornhill Street @ St. George, Heritage Court or 1192 Mountain Road between 10 a.m. and 5 p.m. You will be given a PAC (Personal Access Code) and you can then go online to MemberDirect® to access you accounts. To view your account information, simply enter your account number and a password provided by OMISTA.
OMISTA also offers telephone banking. Click here to learn more.
Back to Top
If you would like to see the features and how MemberDirect ® works, click on "online demo" in the lefthand box once you have signed in.
Back to Top
Yes, MemberDirect® online access is available to all Credit Union owners 24 hours a day, 7 days a week, 365 days a year.
Back to Top
7. Which accounts am I able to access using my Online Banking?
Once you sing up for MemberDirect®, you can view every account in your portfolio using the online service.
Back to Top
8. What is hyperWallet™?
HyperWALLET™ allows you to send money to anyone in North America who has an e-mail address, no matter where they bank.
hyperWALLET™ is also a secure and convenient way to:
- E-mail Cash (in Canadian and US funds) to friends and family anywhere in North America who have an e-mail address.
- Receive payments from other hyperWALLET™ users
- Move funds between bank accounts at different financial institutions
- Pay for online auctions and receive payment for items
- Shop online privately at participating merchants
Back to Top
9. What is the cost to use hyperWallet™?
Transactions either have no fee or a small fee of about .25 cents to .75 cents.
Back to Top
10. How long before my transactions are processed using hyperWallet™?
Transactions are processed within 1-2 business days.
Back to Top
11. What are the transaction limits when using hyperWALLET™?
Cash-In limits:
Daily - $1000
Weekly - $2000
Monthly - $5000
Back to Top
12. How can I get started using hyperWALLET™
?
If you do not already have a password for MemberDirect® you can get one by visiting one of three branches at 151 Cornhill Street, Heritage Court or 1192 Mountain Road.
It only takes about five minutes to get set up on hyperWALLET™. After opening the account you can transfer money following the directions on-line. In order to receive the payment the recipient must also open a hyperWALLET™ account at www.hyperwallet.com.
Back to Top
13. Where can I get a copy of the latest MemberDirect®/TeleService® Bill Vendor list?
Click here for the latest copy of the MemberDirect®/TeleService® Bill Vendor list.
Back to Top
14. How can I order Cheques online?
To order cheques, please click here to login to your online banking. Once logged in, select the 'My Profile' tab on the right side of the page, then click on 'Order Cheques' on the left hand side of the page.
Have you updated your cheques to meet the new specs? Click here to learn more.
Back to Top
|
